GiantEaglePetRx CUSTOMER HELP CENTER Answers to Commonly Asked Questions.

faq-header-bg

Search Our Help Center

purchases

Purchases

Check My Order Status Cancel or Change an order? Payment Methods We Accept Shipping & Delivery How to Return an Item?
my-gianteaglepetrx

My GiantEaglePetRx

Forgot Password? Manage My Account Reorder My Autoship
get-social

Get Social

Join our mailing list Like us on Facebook Follow us on Twitter See us on Pinterest
contact-us

Contact Us

Call Us Toll Free 888-320-1381
14540 NW 60th Ave. Miami Lakes, FL 33014
customer care Live Customer Care
Mon-Fri: 8am-7pm EST
Sat: 9am-5pm EST
fax 888-320-1383
« Back to FAQ

Using Your Account

Forgot Your Password

Having a little trouble logging into your account? No big deal. Submit a request to reset your password here by clicking on the Forgot Password tab.

Change Your E-Mail Address Or Password

You can change your e-mail address or password by logging into My Account.

Manage Your Address Book (Shipping Addresses)

You can edit your shipping address book by logging into My Account. In addition, during the checkout process, you will have the option to add, delete, or edit shipping addresses.

Edit Account Information

You can edit your account information by logging into My Account.

FAQ Navigation